We will have especially commissioned your order which means we will not be able to specify a delivery date until the final stage of production. It takes approximately 8-12 weeks to make a high quality, hand crafted item and therefore your patience and understanding is an essential requirement.
The actual delivery date will be confirmed by the carrier directly within approximately 10 working days of the despatch date*. For practical reasons, it is usually not possible to specify an exact day/time with the carrier and so any agreed time slot will be dictated by the carrier in accordance with their scheduled runs. Any special conditions outside our free service such as restricted access, restricted time slots or fast-track courier services must be discussed in advance (surcharges and delays may apply).
*4-6 weeks if outside Europe